Customer Service
Shipping & Delivery
We ship within the United States using FedEx Ground Service. Please allow approximately 5-7 business days for processing and shipping. When it is to your advantage, flat rate USPS Priority boxes will be used. All items will be insured at the purchased value. Your shipping costs will be determined after your order is finalized and charged as a separate transaction.
International buyers should contact us for shipping options. We will ship world-wide, except where prohibited by law. The buyer is responsible for any customs fees, VAT, port fees, or additional cost incurred from international shipping.
Sales Tax
All items purchased online and shipped within the state of California will be taxed at a rate of 8.75%.
Privacy & Security
The Agoura Antique Mart understands the importance of protecting your personal information. We do not sell or share your information with outside companies or third parties.
When you purchase from us, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information without a court order.
Please sign-up for our e-mailing list. Our emails provide you with advanced notice of store sales, new merchandise, and other store-related events. You can remove your name from our list at any time.
Your credit card is safe with us. Protecting your information is our highest priority. The checkout process itself employs Secure Sockets Layer (SSL) * technology to insure your safety.
* Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by an outside party.
Returns
All sales are final, however the Agoura Antique Mart wants you to be satisfied with your purchase. We try hard to ensure that all items are represented correctly with our descriptions and photos. Please email or call us with any questions you have before you make your purchase. We will be happy to help you finalize your order.
Our goal is customer satisfaction. If you are really dissatisfied with your order, please let us know immediately. We will work with you to reach a mutually satisfactory result.
Payment
The Agoura Antique Mart accepts payment by Check, Visa, MasterCard, Discover and American Express. All credit card payments will be processed in our secure, SSL protected shopping cart. You can be confident that your credit card information will never be shared with anyone.
You can also pay through PayPal using your PayPal balance, a credit/debit card, e-check or balance transfer from your bank account.
We ship within the United States using FedEx Ground Service. Please allow approximately 5-7 business days for processing and shipping. When it is to your advantage, flat rate USPS Priority boxes will be used. All items will be insured at the purchased value. Your shipping costs will be determined after your order is finalized and charged as a separate transaction.
International buyers should contact us for shipping options. We will ship world-wide, except where prohibited by law. The buyer is responsible for any customs fees, VAT, port fees, or additional cost incurred from international shipping.
Sales Tax
All items purchased online and shipped within the state of California will be taxed at a rate of 8.75%.
Privacy & Security
The Agoura Antique Mart understands the importance of protecting your personal information. We do not sell or share your information with outside companies or third parties.
When you purchase from us, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information without a court order.
Please sign-up for our e-mailing list. Our emails provide you with advanced notice of store sales, new merchandise, and other store-related events. You can remove your name from our list at any time.
Your credit card is safe with us. Protecting your information is our highest priority. The checkout process itself employs Secure Sockets Layer (SSL) * technology to insure your safety.
* Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by an outside party.
Returns
All sales are final, however the Agoura Antique Mart wants you to be satisfied with your purchase. We try hard to ensure that all items are represented correctly with our descriptions and photos. Please email or call us with any questions you have before you make your purchase. We will be happy to help you finalize your order.
Our goal is customer satisfaction. If you are really dissatisfied with your order, please let us know immediately. We will work with you to reach a mutually satisfactory result.
Payment
The Agoura Antique Mart accepts payment by Check, Visa, MasterCard, Discover and American Express. All credit card payments will be processed in our secure, SSL protected shopping cart. You can be confident that your credit card information will never be shared with anyone.
You can also pay through PayPal using your PayPal balance, a credit/debit card, e-check or balance transfer from your bank account.
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